Nam Air has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Website:

Collection of Information

We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is used to help identify you and your membership information and to gather broad demographic information. Our Customer Care Feedback Form requires users to give us contact information (e.g. their name and email address) so that we can respond to their comments. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Please also refer to paragraphs 5 and 6 of our Legal Notice.

Information of Cookies

cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store visitors' preferences and record session information.The information that we collect is then used to ensure a more personalised service level for our users. You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies.

Change of Policy

Please note that we review our privacy practices from time to time, and that such practices are subject to change. We ask that our visitors periodically review this page to ensure familiarity with the most current version of our privacy statement.

Security Issues

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We have implemented procedural and technical safeguards to ensure that the information that you submit to us will be secure, safe and/or is password protected to prevent misuse.

Links to Other Sides

This site contains links to other sites. Sriwijaya Air is not responsible for the privacy practices or the content of such websites. Please also refer to Paragraph 2 of our Legal Notice.

Question? Contacting Website

If you have any questions about our privacy policy, the practices of our site, or your dealings with this Website, you can contact:

Internet Booking Team,
Head Office Sriwijaya Air And NAM Air
Sriwijaya Air Tower Jl. Atang Sanjaya No. 21 Soekarno Hatta Airport
Tangerang - Banten, Indonesia